FAQ

FAQ

HOW LONG DOES SHIPPING TAKE?

All BYH products are made to order.

Orders are typically processed within 2–5 business days.

Once shipped, delivery usually takes:

  • UK: 2–5 business days

  • International: 5–10 business days

Estimated total delivery time:

  • UK: 4–10 business days

  • International: 7–15 business days


CAN I RETURN MY ITEM?

For information about refunds and returns please see the Refunds and Returns policy


HOW DO I TRACK MY ORDER?

Once your order has been shipped, you will receive a tracking link via email.


WHAT SIZE SHOULD I GET?

We recommend checking the size guide on each product page before ordering.

If you're between sizes, we suggest sizing up for a more relaxed fit.


CAN I CHANGE OR CANCEL MY ORDER?

As orders are processed quickly, we cannot guarantee changes or cancellations once your order has been placed.

If you need help, contact us as soon as possible and we’ll do our best.


DO YOU SHIP INTERNATIONALLY?

Yes, we ship worldwide.

Shipping times may vary depending on your location.


WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept all major payment methods, including debit/credit cards and other secure payment options available at checkout.


WHO IS BYH FOR?

BYH is for those focused on self-improvement, discipline, and pushing themselves to be better every day.


STILL HAVE A QUESTION?

Contact us at:

Support@BuildYourselfHigher.com

We aim to respond within 24–48 hours.